Shipping policy
Shipping Policy
Effective Date: October 1, 2026
At SHARPEX PRO, we are committed to processing and shipping your orders accurately and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation after placing your order. Once your order has shipped, you will receive shipping confirmation and tracking information when available.
Shipping
We currently ship orders within the United States.
Shipping times may vary depending on your location, shipping method, carrier delays, weather, holidays, or other circumstances beyond our control. Any estimated delivery date provided at checkout or in your shipping confirmation is an estimate and is not guaranteed.
Shipping Address
Please make sure your shipping information is correct and complete before submitting your order. SHARPEX PRO is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us so we can assist you.
For damaged shipments, we recommend keeping the original packaging and taking photographs of the package and products, as these may be required when investigating a shipping claim.
Contact Us
If you have any questions about shipping or your order, please contact us:
SHARPEX PRO
Phone: 832-815-6114
Email: info@sharpexpro.com
Address: 8714 Ruudy Duck, Baytown, TX 77521, United States